Customer Satisfaction Guarantee: We are proud of the quality of our products and want to make sure you are completely satisfied. If you are not completely satisfied, you can return your product within 30 days of your purchase for a refund. Call us during our normal business hours for a return authorization number (RAN).
Returning due to company error/discrepancy/damage: If you received your package and there is an error or damaged product, please call our customer service department and speak to a representative. Once the need is determined, the representative will give you a return authorization number, form and instructions. You are responsible for adding the return authorization number when you fill out the Return Merchandise Authorization Form. There will not be a restocking fee for returns of this nature. If you decide to insure your returned package, our company will not reimburse that expense. No product returns will be accepted after 30 days.
We are not responsible for items lost or damaged during return shipping. Please insure your return package for the value of the items being returned if you are concerned about items being lost or damaged. Please inspect your order thoroughly once you receive it. If you received your package and there is a discrepancy or damaged product due to company error, we will strive to make things right. We make every effort to ensure the accuracy of each order.
Advanced Functional Nutrition
2258 N. Jackson St.
Tullahoma, TN 37388
Call us at 1-877-445-2240 or email us at CustomerCare@AFNglobal.com if you have any questions about our return policy.